đ¯ Our Commitment: We will never sell your personal data to third parties. Your trust is everything to us.
đ What Information We Collect
We collect information that you provide to us directly, including:
- Your name, email address, and phone number
- Delivery address for order fulfilment
- Order history and purchase information
- Communication with us via email, WhatsApp, or phone
- Website usage data via cookies (see below)
đ How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your orders
- Send you marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
đĄī¸ Data Protection
We are committed to protecting your personal data. We use industry-standard security measures to protect your information from unauthorised access, alteration, or disclosure.
- All data is stored securely
- Access to personal data is restricted to authorised personnel only
- We regularly review our security practices
đĒ Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and improve our services. You can control cookie preferences in your browser settings.
- Essential cookies for website functionality
- Analytics cookies to understand usage
- Marketing cookies for relevant advertising
đ§ Marketing Communications
With your consent, we may send you marketing emails about new products, special offers, and updates. You can opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
đ Third-Party Services
We use trusted third-party services to help us run our business, including:
- WhatsApp for customer communication
- Email services for order confirmations and marketing
- Google Analytics for website insights
- Payment processors (we do not store payment details)
đ¤ Your Rights
Under UK data protection law, you have the right to:
- Request a copy of the data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to processing of your data
- Withdraw consent at any time
đ Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
đ
Last updated: 1 January 2026
